Delete Your Yemo Account

Last updated: September 25, 2026

This page explains how to delete your account for Yemo, the app published by Yemo, and what happens to your information when you do.

How to request deletion

You can do it either way — both reach the same place.

From inside the Yemo app

• Open the Yemo app and make sure you are signed in.
• Open your Account screen.
• Scroll to the bottom and tap Delete my account.
• Type DELETE to confirm. Your account is removed immediately, and you are signed out.

By email

• Email support@yemo.app from the email address on your Yemo account.
• Use the subject line Delete my account.
• If your account manages a restaurant on Yemo, this is the only route — a business account cannot be closed from the app, because doing so would take its menu, orders and staff with it.
• We may ask one question to confirm the account is yours before we act. We do not ask for your password.

Deleting from inside the app happens straight away. Requests sent by email are actioned within 30 days, and we email you to confirm once it is done.

What is deleted

When your account is deleted, we permanently remove:

• Your profile — your name, email address, phone number, and profile picture
• Your account credentials, including any Google sign-in link
• Your saved places and your taste preferences
• Your notification tokens, so the app can no longer message your device
• Your follows, your circles, and your check-ins
• The reviews, photos, and short videos you posted, together with the display name they were posted under

What is kept, and for how long

A small amount of information has to stay, because the law requires it. It is no longer connected to your profile.

• Completed order and payment records — kept for 7 years to meet tax, accounting, and financial reporting obligations. These are held by the restaurant you ordered from as well as by Yemo.
• A review a restaurant has already replied to — may remain visible so the restaurant's reply still makes sense, but with your name removed. Tell us in your request if you would rather it came down entirely, and we will remove it.
• Records we are required to retain to resolve a dispute, prevent fraud, or comply with a legal obligation — kept only for as long as that obligation lasts.

Nothing in this list is used to market to you, and none of it is used to rebuild your account.

Deleting some data without closing your account

You do not have to delete everything to remove something. In the app you can delete an individual review, photo, or video at any time, clear your saved places, and turn notifications off in your device settings. If you would like a specific category of data removed while keeping your account, email support@yemo.app and say which.

Questions

Write to support@yemo.app. Our full Privacy Policy explains everything else we collect and why.